Delete your GPI account and associated data
You can request deletion without installing or signing in to GPI. Requests are handled by GPI Marketplace, operated by Cheikhe Ahmadou Tidiane Tall.
Request deletion by email
- Email bloatedticks@gmail.com with the subject “GPI account and data deletion request”.
- Send from your registered email where possible and state that you want your GPI account and associated personal data deleted. If you have lost access to that email, explain this so support can arrange proportionate ownership verification.
- Support will verify ownership and confirm the scope, any unresolved obligations or lawful retention, and the status of your request. No app login is required to submit the request. Sending an email does not by itself prove ownership or complete deletion.
If your device has no email application, copy the address into your preferred email service. Do not send passwords, verification codes, full card details or identity documents.
Delete from the app
Open Menu > Account > Delete account > Continue to account deletion. Read the notice, type DELETE, and choose Delete forever. Open transactions must first be finished or cancelled; if that is not possible, contact support to arrange review rather than abandoning the request.
What is deleted and what may be retained
Sign-in is revoked and profile details are removed or anonymized. Ordinary personal data, including non-held messages, avatar files, push tokens and uploaded attachments, is covered by the approved 30-day deletion period after ownership is verified. Relevant evidence may be held for unresolved deliveries, refunds, disputes, safety/fraud investigations or legal requirements; non-required evidence is scheduled for deletion within 30 days after resolution.
Necessary financial, transaction, consent and audit records have an approved five-year retention period from completion or the relevant record date, subject to legal review and applicable legal duties. GPI requests Stripe Identity redaction, follows up on failures, and does not promise deletion of records providers must independently retain. Deleting your account does not cancel a valid outstanding obligation or waive refund, dispute or other mandatory rights.
The automated retention cleanup rollout is not yet verified. Historical files, messages and provider redaction may require manual support follow-up. Ask support for confirmation of what was removed and the reason and duration for anything retained.
You may also ask support about deleting specific personal data without closing your account. GPI will explain whether that information is needed to continue the service.